You can exchange your product by returning it(them) to your nearest O100° store within 15 days of receipt of your order, subject to stock availability. All products must be returned to us, unused and with all O100° package, if any, still attached and in the same condition as received, in good condition and in their original box and packaging, along with the original invoice along with your ID. Once we have received and inspected the returned product, O100° may refuse to accept return or exchange items at our discretion.
The customer can exchange your product with any other product.:
- of the same value; or
- of a lower value, in which case any excess will be refunded to you; or
- of greater value, in which case you will have to pay the price difference at the time of the exchange.